Providence Health & Services Admissions Representative *1.0/Variable* in Valdez, Alaska
Providence is calling an Admissions Representative (Emergency Department, Variable Shift, 1.0 FTE - 40 hours per week) to Providence Valdez Medical Center in Valdez, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system!
In this position you will:
Accurately interview and retrieve specific information from the patient, family, physician or other representative in a sensitive, respectful, and confidential manner. Identify potential candidates and assist customer to research and obtain additional financial information or documentation when necessary.
Accurately enter data into the hospital computer information system. Understand registration and medical terminology. Operate and troubleshoot various hospital office equipment. Integrate physician orders with patient placement criteria to make appropriate criteria choices. Proficient in the use of telephone switchboard.
Accurately complete documentation for the registration process including obtaining signatures and other related paper work. Assure that complete and accurate data is collected for each registration, and distributed according to department procedure. Complete process according to Medical Center policy and other regulatory procedures. Process patient payments.
Work with other team members to provide a smooth efficient department operation allowing for maximum comfort and confidentiality for the customer. Verify and obtain benefits authorizations. Anticipate and prioritize workflow and adjusts work assignments to prevent delays. Act as an expert resource in the registration process. Assist with problem resolution.
Lead team to achieve a wide range of department specific duties and activities to maintain maximum productivity. Is self-directed and displays initiative to maintain personal productivity.
Actively participate in Quality Improvement program by identifying opportunities, and recommending solutions. Maintain knowledge of regulatory guidelines.
Responsible to obtain the necessary knowledge and experience to perform job tasks in compliance with federal, State and local laws, regulations and guidelines. Screen all Medicare patients for medical necessity as required by Medicare billing guidelines and completes ABN’s as required and Medicare Messages for inpatients admissions. Obtain and verify picture ID to ensure patient/guarantor identity.
Assist and communicate with other business office personnel by providing billing and patient, resident and client account information. Maintains all confidential information.
Responsible for monitoring and balancing cash boxes daily and helping with the deposit daily (if required). This includes collecting and receipting payments at time of service. Follows the current receiving, deposit and reporting procedure to ensure timely posting of payments to accounts and proper handling of petty cash. Assists in processing and posting payments to patient accounts.
Follow policies and procedures from the Business Office and Health Information departments. Performs daily, weekly, monthly and yearly processes as requested or required. Must attend and participate in required in-services.
Complete Competency Plan for assigned job and department.
Required qualifications for this position include:
- Training and experience in a clerical setting
Preferred qualification for this position include:
- Previous mental health or medical office experience
About the Providence Valdez Medical Center
Providence Valdez Medical Center is a 21 bed Critical Access Hospital and we employ about 100 people (87 FTE’s). Of those 21 beds, 10 are licensed Long Term Care beds and 11 are Acute/Swing Beds. We have four physicians on our active medical staff who practice out of the Valdez Medical Clinic. Our average daily census is three-four inpatients and 20-30 outpatients. Our facility contains an emergency room, labor room, postpartum, nursery, cardiac room, orthopedic, and med/surg rooms. We also have an operating room for emergency surgeries and elective procedures, C-sections, hernias and appendectomies. All our beds are licensed for “swing bed” status of which 1-3 are usually occupied.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 309427