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Providence Health & Services Scheduler II in Anchorage, Alaska


Providence is calling a Scheduler II (Scheduling, Day Shift, 1.0 FTE) to the Providence Imaging Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Accurately schedules patient procedures and appointments for PIC.

  • Accurately interview and retrieve specific information from the patient, family or other representative in a sensitive, respectful and confidential manner.

  • Follow departmental policy and uses appropriate communication means to keep all departments apprised of appointment changes.

  • Place outgoing calls and answers all incoming calls using correct phone etiquette and exemplary customer service skills.

  • Communicate with patients to provide accurate price estimates for various procedures performed within the PIC facility.

  • Accurately completes documentation for the registration process including, but not limited to, patient demographic and insurance information and obtaining pre-authorization from insurance, if applicable to job. Assures that complete and accurate data is collected and entered into registration and scheduling systems according to department procedure.

  • Collaborate with co-workers, clinician offices and other departments to ensure a team environment.


Required qualifications for this position include:

  • High school graduate or equivalent

  • Competent computer and keyboarding skills

  • Experience with multi-line telephone systems, personal computer, printers, copiers and fax machines

Preferred qualifications for this position include:

  • Medical terminology

  • 6 months in Clerical background involving public contact, preferably medical. Ancillary department (such as Radiology), clerical or Admitting Representative/Scheduling specialist experience

About the Providence Imaging Center

Providence Imaging Center (PIC) is an independent diagnostic testing facility for outpatient medical imaging, located on the east side of the Providence Alaska Medical Center campus. PIC completed an expansion, which added 8,000 square feet, and several pieces of new equipment and 23 dedicated PIC parking spots conveniently located adjacent to the facility. Board –certified Radiologists and a team of highly qualified trained technologist and professional clerical staff are dedicated to providing clients with high quality imaging exams in a caring comfortable and convenient environment.

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Alaska-Anchorage

Req ID: 251925