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Providence Health & Services RN Case Manager - Primary Care in Anchorage, Alaska


Providence is calling a Registered Nurse (RN) Case Manager (PMG Primary Care, Day Shift, 1 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Performs triage of presenting patients to determine appropriate course of action when required. Responds to emergency situations.

  • Participates in an interdisciplinary care team. Performs procedures, medication administration, and professional nursing care within his/her scope of practice.

  • Utilizes the PCMH interdisciplinary care team model to manage a core panel of patients. Collaborates with other teams to share and establish best practices. Manages acute and chronic care needs of the patients.

  • Assesses, plans, implements, and evaluates care plans of individual patients in the panel.

  • Prepares patients for physician encounters. Takes vital signs as indicated, records patients histories, prepares appropriate instruments for examinations or procedures. Accurately documents patient condition. Communicates accurately and with sensitivity. Serves as a patient advocate.

  • Performs patient follow-up including notifying patients of laboratory results, maintaining electronic health record, and responding to patient telephone calls.

  • Educates patients in a wide variety of health care subjects such as maternal/child health care, nutrition and lifestyle issues, sexually transmitted diseases, basic health care maintenance and self-administration of medications.

  • Active member of clinical team, contributing to overall team function, team building, and enhancement. Collaborates to ensure team success, develops and maintains the spirit of teamwork through support and positive feedback. Participates in the continued development of the role of case management in the PCMH model.

  • Coordinates referrals in conjunction with providers, schedules diagnostic studies, clinic appointments, procedures, travel arrangements, housing arrangements, etc.

  • Utilize patient tracking and reporting systems or clinical databases to assure follow up of patients in collaboration with other team members.

  • Provides services for each patient to help them have the best health outcomes and to meet the health maintenance standards of the clinic as set forth in practice guidelines by coordinating team actions for patient recalls and compliance monitoring.

  • Coaches and mentors all clinical team members to build or enhance capability and competency.

  • Displays behavior consistent with professional nursing standards and policies.

  • Provides relevant nursing expertise to committees and participates in quality improvement activities.

  • Assists in implementing systems into the practice for increased efficiency.

  • Participates in department and team meetings and committees as assigned.

  • Performs other duties as assigned by the Clinical Manager.

  • Completes Competency Plan for assigned job and department.


Required qualifications for this position include:

  • Bachelor’s of Science in Nursing (BSN) degree

  • Licensed as a Registered Nurse (RN) in the State of Alaska

  • 2 years of professional nursing experience

  • 2 years of Nurse Case Management experience

  • Current Basic Life Support (BLS) card must be from American Heart Association (AHA) upon hire.

  • Ability to work with a wide range of patients of varied socioeconomic and ethnic backgrounds

  • Ability to maintain records and charts and to prepare clear, concise reports

Preferred qualifications for this position include:

  • Prior clinic or outpatient experience

  • Supervisory experience

About the ministry you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Alaska in many locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Case Management

Location: Alaska-Anchorage

Req ID: 244092