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Providence Health & Services Practice Support Specialist (on call) - Family Medicine in Anchorage, Alaska


Providence is calling an on call Practice Support Specialist (Family Medicine Center, Day Shift, 0.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivery every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Organize and expedite flow of work according to department standards and guidelines.

  • Assist with patient scheduling on an as needed basis. Work with clinical staff for high priority appointment scheduling. Make reminder calls for appointments.

  • Ensure patient records contain appropriate authorizations and all associated documentation is complete.

  • Assist with department specific audits/projects and reporting requirements. Research, collect, assemble, and/or verify data/information.

  • Greet patients in a professional and courteous manner. Assist and resolve patient inquiries (scheduling and billing, on an as needed basis) appropriately and in a timely manner.

  • Answer incoming calls using courteous phone etiquette. Assist with routine questions and inquiries regarding patient appointments.


Required qualifications for this position include:

  • High school diploma or equivalent

  • Computer literacy

  • Working knowledge of scheduling and registration systems in a medical office setting

Preferred qualifications for this position include:

  • 2 years administrative experience in a medical office setting

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Administrative (Clinical)

Location: Alaska-Anchorage

Req ID: 236788