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Providence Health & Services Laboratory Assistant I *1.0/Variable*$2,000 Hiring Bonus* in Anchorage, Alaska


Providence is calling a Laboratory Assistant I (Lab Outreach Admin, Variables, 1.0 FTE - 40 hours per week) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern system.

$2,000 Hiring Bonus for eligible external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.

In this position you will:

  • PROCESSING: Aliquot and store blood specimens in appropriate containers and at proper temperatures to assure integrity for testing. Measure, aliquot, and prepare urine and body fluid specimens for testing. Work closely with Send Out personnel to assure quality of specimens for reference laboratory testing. Troubleshoot / researche physician orders to ensure accurate order entry of procedures requested.

  • DOCUMENTATION AND DATA ENTRY: Obtain complete documentation for the registration process including signatures and related billing information. Understand and adhere to all compliance related procedures. Accurately enter patient demographic data into HIS, LIS or Outreach IT system. Accurately accession physician test requests into LIS. Assure validity of edited test orders and ad on testing.

  • SPECIMEN COLLECTION AND HANDLING: Explain collection procedure clearly to patient and properly identify patient prior to collection. Handle requests for special services, i.e. Codes, STAT and Timed draws, prudently and efficiently. Collect and label capillary or venipuncture specimens according to established procedure as needed to support Phlebotomy team. Triage specimens in Central Receiving area, receivs appropriate specimens into LIS, distribute specimens to correct testing area or to processing area.

  • CLIENT RELATIONS: Maintain a clean, professional personal appearance. At all times conduct himself/herself in a professional manner as a representative of PAMC. Must possess the ability to deal tactfully with personnel, clients, and the general public. Cooperate closely with Client Services, other laboratory personnel as well as other departments within PAMC. Receive incoming laboratory calls as the backup to Client Services. Assist callers with patient results, specimen requirements, and other information as able. Direct calls or page calls to appropriate staff members.

  • COMMUNICATION AND TEAM WORK: Use clear and concise verbal and written communication with staff and the public. Build effective, supportive relationships with co-workers and laboratory customers. Use positive interpersonal skills to promote success of team members and promote lab goals. Assist other personnel as needed without being asked. Complete pay records and personnel forms accurately and correctly. Willing to work alternate shifts and areas as needed by the department.

  • QUALITY CONTROL / QUALITY IMPROVEMENT: Perform quality control, quality improvement, specimen tracking, and maintenance procedures as required for shift responsibilities. Contribute accurate statistics or information to the Lab Services QI processes as requested. Notify customers or clients of unacceptable STAT specimens, arranges for recollection. Volunteer for additional responsibility to assist supervisor. Accurately document follow-up on client complaints in a timely manner. Participate on Lab Services QI Committee if requested.

  • SAFETY AND EDUCATION: Comply with all Laboratory and PHSA safety policies and procedures. Adhere to hospital biohazard waste program. Maintain clean, well-stocked working area. Operate hospital vehicle safely at all times. Maintain a clean DMV record at all times.

  • PROBLEM SOLVING / CRITICAL THINKING: Use good judgment and common sense in making decisions. Accepts responsibility for decisions and learns from incorrect judgments. Demonstrates creativity to solve problems within scope of responsibility. Takes the lead in troubleshooting specimen problems for the area. Refer situations deviating from standard protocol to Lead CLA or supervisor.

  • PRECEPTOR: Serve as mentor or preceptor for new employees during their orientation period. If delegated, be responsible for signing off new employee checklists in coordination with Lead CLA. Aids supervisor and Lead CLA in developing orientation checklists and competencies.

  • Complete initial and annual Competency Plan for assigned job and department.


Required qualifications for this position include:

  • High School diploma or equivalent

  • Valid driver’s license may be required

Preferred qualification for this position include:

  • 6 months experience in a laboratory setting required with experience in phlebotomy and specimen processing.

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Phlebotomist & Lab Support

Location: Alaska-Anchorage

Req ID: 331188