Providence Health & Services Call Center Specialist - Food and Nutrition in Anchorage, Alaska
Providence is calling a Call Center Specialist - Dietary Services (Food and Nutrition, Variable Shift, 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
This is a full time position in our Food and Nutrition department. There are two variable shifts that caregivers work: 5 am - 1:30 pm and 12 pm - 8:30 pm.
In this position you will:
Provide direct patient interaction while assisting with meal selections, nutritional supplements and snacks over the phone or in person.
Provide professional communication with all clinical areas of the facility while ensuring patients and customer needs are being processed and completed in a highly efficient manner.
Ensure correct food types and diets are served to the right patients in a timely manner and patient requests are being met.
Monitor food handling according to HACCP guidelines ensuring food quality and safety is being met.
Follow proper procedures for sanitation, infection control and safety in accordance with municipal, state and federal regulations.
Required qualifications for this position include:
High school diploma or equivalent
Basic knowledge of therapeutic diets
Familiarity with the fundamental operation of a hospital kitchen
Ability to communicate effectively
Preferred qualifications for this position include:
Associate's degree in food service science and nutrition or related field
1 year experience in a health care facility food service operation
About Providence Alaska Medical Center
Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.
As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Customer Service
Req ID: 218754