Providence Health & Services Senior Software Engineer: ServiceNow ITOM Development in Alaska
Providence St. Joseph Health is calling a Senior Software Engineer to any of our locations in AK, WA, OR, MT, CA and or TX.
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We are seeking a Senior Software Engineer - ServiceNow ITOM Development to take end-to-end ownership for development and quality of solutions and services that delight caregivers and add strategic value to Providence St. Joseph Health. They evaluate requirements, estimate costs, and design and implement solutions and services. They define and implement the quality criteria for their solutions and services, using measurements and insights to understand and validate the quality of experience for caregivers. They manage and improve the engineering process, manage risks, dependencies, and compromises, and integrate software into broader ecosystems and/or solutions and services. They consistently and strongly demonstrate a sense of personal accountability for the quality and completeness of the entire solution or service and resulting caregiver experience. Staff in this role bring together an informed mix of experience of technology, product, and business acumen. They are adept at designing and documenting systems, writing code spanning vast expanses of the software engineering ecosystem. They act as the primary expert in multiple areas as they help us transform healthcare through technology that is smart, sophisticated, user-centric, and measurable. They can handle multiple priorities, maintain composure under pressure, and drive multiple projects to successful completion.
In this position you will have the following responsibilities:
Uses a deep domain knowledge to contribute to innovative solutions. Provides feedback on the designs that appeal to the caregiver’s sense of style, fun, and aesthetics, as well as their functional needs.
Enhances existing or designs new moderately complex features of solutions or services that consider the iteration and change required by the needs of the business.
Develops complete designs and test interfaces that solve classes of problems, enable integration across groups of components, improve reuse, and satisfy business, caregiver, engineering and operational requirements.
Consistently applies coding patterns, best practices and a data driven approach to their work.
Considers performance, testability, and maintainability in their design and coding.
Sets up and writes unit test for key components.
Uses an understanding of the engineering lifecycle and previous shipping experience to advocate for improvements over successive itterations.
Drives design and code reviews and shares best practices across the team.
Exposes test coverage issues, organizes and implements integration tests, and resolves broad problem areas. Uses technical knowledge of feature area design and code to identify risks and prevent bugs..
In some positions, uses caregiver or partner knowledge to ensure that requirements are validated and that quality is improved throughout the solution or service cycle.
Has a sense of pride, commitment and personal accountability for the end-to-end solution or service quality, completeness, and resulting user experience for the life of the solution or service.
Uses the solution/service regularly to understand it thoroughly and discover ways to improve it.
Ensures an aesthetically pleasing design, and a user experience that is simple, elegant, and useful.
Initiates collaboration and provides assistance across disciplines to resolve issues outside of his or her area of responsibility to ensure the highest level of quality.
Demonstrates a strong commitment to the solution/service’s quality in use, and takes appropriate action to resolve issues throughout the life of the solution or service.
Have a good understanding of design patterns used in the industry and can apply them appropriately to their projects.
Works with the security team to ensure security best practices are applied at appropriate points in the design of the system.
Required qualifications for this position include:
5-8 years of related experience.
Extensive experience with object-oriented programming in C#, Java, Python or equivalent
Experience with source code control systems such as Git
SQL integration development experience with SQL/NoSQL
Experience with ServiceNow Discovery, Event Management and Service Mapping
Experience with Agile software development methodologies and tools such as Azure Devops, TFS, and Jira
Working knowledge of Azure/AWS/hybrid and other cloud technologies
Experience designing and successfully implementing a large project
Preferred qualifications for this position include:
5-8 years of related experience in software development
Experience working with Azure Cloud Discovery and CSDM
Experience in a healthcare setting
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Applications
Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska
Req ID: 312988