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Providence Health & Services Senior Product Manager, Philanthropy Systems in Alaska


Providence St. Joseph Health is calling a Senior Product Manager, Philanthropy Systemsto our location in Renton, WA (remote locations within Providence footprint also considered).

We are seeking a Senior Product Manager who will:

  • Provide support to the Office of Philanthropy as well as over 40 foundations across Providence St. Joseph Health. The team provides top level expertise in the technologies that support Philanthropy.

  • Combine user experience, business expectations, and technology to define and deliver products that delight the user base

  • Provide simple elegant solutions to complex problems

  • Work in a fast paced, evolving environment, with constant demands for better services

  • Require strong problem resolution, decision making, communication, and partnering skills

  • Act as the primary relationship manager with business partners and stakeholders served by the product line, ensuring full engagement and communication, resolution of general issues and alignment of business and IT strategy for the product

In this position you will have the following responsibilities:

  • Responsible for driving strategic and tactical initiatives through strategic planning, business process management, program/project management, and change management

  • Define 12-month roadmap that includes product features that bring the product vision to life and is easily understood across organizational leaders, partners, and users

  • Demonstrated experience in developing systems to monitor risks and dependencies and report changes

  • Expertise in working effectively across disciplines and organizational boundaries to gain timely closure on decisions that impact own project/solution/portfolio

  • Ability to ask the right questions to resolve issues and applies creative solutions to meet project objectives

  • Define the blueprint of ‘what’, ‘when’, and ‘why’ for product features

  • Develop a deep understanding of user base, define, and use personas to articulate and prioritize pain points and opportunities

  • Is curious about the underlying technology and architecture of the product and able to apply it in a meaningful way to impacts of business processes and/or solution design

  • Responsible for gathering, transforming, analyzing, and communicating data in such a manner that supports effective decision-making: this includes leading A/B testing, defining, and delivering on key performance indicators, and ensuring product-market fit

  • Lead and deliver programs comprised of several small to medium sized projects, or a large complex project

  • Lead with collaboration, manages key stakeholders, removes roadblocks, and drives overall quality project delivery

  • Anticipate risks and issues and takes preventative actions

  • Understanding of and ability to use SDLC methodologies (Agile/Waterfall)

  • Strong communication skills with the ability to describe technical solutions in customer language in a way that informs, persuades, and engages the audience, leveraging mutually defined criteria for success


Required qualifications for this position include:

  • Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- 12 years of equivalent work experience.

  • 5 years' experience in Product Management with mid to large size organizations building enterprise grade applications and experiences

Preferred qualifications for this position include:

  • Strong background in technologies supporting fundraising, events, donor data, gift processing, accounting and other development functions needed.

  • Experience with SQL, Cloud, Visual Studio, Power BI, PowerPoint, ADO or other tools.

  • Product Manager Certification

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits — see our website for details

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Renton

Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska

Req ID: 331109